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Yes, we’re talking about goals again. Why? Because setting, evaluating, and adjusting goals is the foundation of achieving consistent sales success.

In many showrooms, December is quieter, with customers, clients, and designers focused on holiday preparations. It’s the perfect time to reflect, evaluate, and analyze your performance over the past year. If you didn’t make time for this in November, now is the time to do it.

Action Steps to Evaluate Your Year

1️⃣ Review Key Metrics
Take a close l…

Have you set goals before? Did they matter? Did you achieve them? Which ones slipped through the cracks?

As the new year approaches, are you noticing any resistance to writing your goals? Maybe you think, I’ve been doing this long enough—I don’t need to write them down again. Or perhaps you feel like your current process works well enough, so why bother?

Take a moment to notice that resistance. Don’t judge it. That’s just the “I don’t wanna!” gremlin talking. Resistance is normal, but it doesn…

Have you noticed how differently people learn? Some thrive on activity and engagement, others prefer to observe, and some need hands-on experience. Learning styles vary, and when it comes to training adults—especially in sales—it can be a challenge to keep them motivated and focused.

So how do you ensure your training resonates with everyone on your team?

That’s where DISC comes in. As a certified DISC Practitioner, I use DISC to help you understand how each personality type learns and what mo…

Does everyone in your organization communicate with customers? Do you have customers that some team members consider ‘difficult’? It’s not uncommon for customers to seem challenging, but understanding how different DISC styles react under pressure can make all the difference.

As a certified DISC Practitioner, I can help you unlock insights into how each personality type behaves under stress. Knowing this can help prevent judgment, reduce resistance, and diffuse tension in a way that truly reson…

Do your office and delivery teams meticulously follow rules, getting frustrated when the sales team overlooks important details? Meanwhile, do the sales team members focus on closing the sale, unaware of how cutting corners impacts the rest of the team?

As a certified DISC Practitioner, I can help you bring clarity and harmony to these situations. But what exactly is DISC? DISC is a behavioral assessment tool that categorizes individuals into four personality types: Dominance (D), Influence (I)…

Are you still relying on instinct alone to find the right salespeople for your organization? You could be missing out on a powerful tool that takes the guesswork out of hiring: DISC assessments.

As a certified DISC Practitioner, I’m here to help you take the guesswork out of hiring by integrating the power of DISC assessments into your recruitment process.

DISC offers valuable insights into how candidates naturally communicate, handle challenges, and approach decision-making. When you incorpor…

This is the fifth and final article in our Sales Management Building Blocks series, and it’s all about you—the leader.

As a sales manager, your team's performance is a direct reflection of your management, coaching, and leadership skills. To foster growth in your team, you need to be committed to your own development as well. Let’s explore some key areas where you can grow and inspire your team to greater success.

How Are Your Training Skills?

Are you running effective meetings that your team…

Welcome to the fourth article in our Sales Management Building Blocks series.

By now, we’ve covered systems, structures, standards, and goals. But to truly drive success, you need a program that consistently trains and coaches your team. Ongoing training isn’t just a one-time event—it’s essential for the continuous growth and development of your team members and your business as a whole. After all, your sales team is the vehicle to reaching YOUR goals.

Here are a few One by One sales training …

Welcome to the third article in our Sales Management Building Blocks series! This time, we’re focusing on technology and the structures you need to drive consistent sales performance.

When managing creative salespeople, organization and structure are essential. To avoid the peaks and valleys of sales performance, it’s crucial to implement tools and systems that prompt and guide sales activities, while also tracking actions and outcomes. Let’s explore some key structures every sales manager shou…

Welcome to the second article in our five-part series on Sales Management Building Blocks!

Let’s talk metrics. 

Metrics are the measurable performance indicators that reflect the actions your sales team takes and the results they achieve. To boost performance, focus on the key metrics that measure outcomes—and identify which areas are falling short of goals or standards.

Here are a few critical metrics every sales manager should be tracking:

Contacts/Traffic/Opportunities
This metric measures…