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Find the Right Fit: How DISC Can Transform Your Hiring Process

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Are you still relying on instinct alone to find the right salespeople for your organization? You could be missing out on a powerful tool that takes the guesswork out of hiring: DISC assessments.

As a certified DISC Practitioner, I’m here to help you take the guesswork out of hiring by integrating the power of DISC assessments into your recruitment process.

DISC offers valuable insights into how candidates naturally communicate, handle challenges, and approach decision-making. When you incorpor…

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Drive Higher Sales: Start with Clear, Measurable Goals!

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This is the start of a five-part journey into the building blocks that drive effective sales management. Let’s start with the foundation: Goals. 

What results are you aiming to achieve? 

To be effective, your goals must be Specific, Measurable, Attainable, Relevant, and Time-bound (SMART). Are your individual goals aligned with the overall showroom or company goals? You need a clear destination before you can map out the journey.

Here are key elements to focus on when setting goals:

  • Writte…

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Stop talking…when you finish answering their question

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Welcome to our July series, "Stop Talking." This month, we’re focusing on the power of silence and strategic communication. Each week, we’ll dive deeper into how less talk and more listening can significantly impact your sales success. From answering customer questions to presenting solutions and handling objections, we’ll explore practical techniques to enhance your effectiveness as a sales leader.

Stop Talking… When You Finish Answering Their Question

Imagine a customer asks why the sofa you…

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Actions for achieving your goals

Completing ACTIONS is the only way to produce results. Period.

Your actions need to align with your strategy and your goal. Similar to your goals and strategies, you want your actions to be specific, clear, measurable. When writing actions, begin with a verb. For example:” ASK the BADAS Questions with 90% of your opportunities.”

Consider quantity (how many) and quality (when and how well) as you write these actions. You want to calendar them to DO at the time of day that will allow you to …

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HOW do I reach my goals?

Now that your goals are written, we move to creating a strategy for achievement.

This is kind of fun because you can focus on HOW you will achieve this. During your evaluation and assessment of the year, you might have noticed that you like doing some strategies more than others, or you were better at some than others, or some strategies were more effective than others.  You may have found that the market or buying habits of your customers/clients has changed and you need to adjust your appro…

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What exactly are goals?

Consider WHAT you WANT to create and achieve next year. What matters to you so much that you are going to “make it happen,” as my father used to say by setting a strategy. Those are your goals.

Goals should always be written as RESULTS. Articulation is important. I like the S-M-A-R-T process because it’s clear and simple.

               Specific                             Clear, not ambiguous or vague.
               Measurable                    It can be counted. Numbers or percentages…

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Coming From Behind

Are you falling short of your goal this period? Do you have ground to make up before the period ends?

Coming from behind is a skill and a process. And it’s a skill and a process that you will use more than once, as falling short of goal is not unusual even when the intention is to make goal consistently and to stay on track. 

The process needs to be high impact…meaning it needs to produce results quickly. To do that, look to the business that is closest and easiest to close: appointments that …

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Be Realistic and Honest

This month I'd like to dedicate time to discuss ENDING a selling period…and ending it on track and on goal, even if the month didn’t go as smoothly as desired.

We are now in the fourth quarter of the year, so the skill of finishing strong applies to the month as well as to the year.
Let’s start with being straight and realistic. You are either on track to make goal or you are not. You have had a specific number of opportunities that you have closed or scheduled, or you have not. You have sch…

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Observe the Calendars of Your Sales Team Members

Now that your calendar is set with recurring actions and appointments, you can start connecting the dots (for yourself) of how that level of organization is contributing to the results you are achieving. 

And you can be the example for your team to follow.
Your example and expertise will allow you to coach your team on HOW to organize their time and HOW to plan for appointments so that they can begin to experience that level of organization for themselves and connect their own dots of struct…

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Take the Actions That Create Appointments

Actions are the only things that produce results. When appointments are the target, there are specific actions to take, in a sequence, that will get them on the calendar, get them accepted via invitation, and get the result intended – namely, the sale.  Here they are in chronological order:

  • Organize your calendar to schedule 8-10 appointments per week – at times YOU set.
  • Enter EACH customer interaction INTENDING to accomplish a sale or an appointment. 
  • Recognize when an appointment WILL be …

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