Blog
communication
Part 19 of 20: HubSpot Sales Statistics…With Secret Sauce Added
19. Retaining current customers is 6–7 cheaper than acquiring new ones
It’s not a new sales enablement statistic, but it’s just as true today as it was in the past. It’s cheaper to keep your current customers happy than to spend time finding new ones.
Salespeople
Is follow up a scheduled part of your weekly sales actions? Do you ask ‘What’s next?’ with each sales opportunity that closes? Like asking for referrals, staying connected with current clients is low hanging fruit (I dislike that phr…
Part 9 of 20: HubSpot Sales Statistics…With Secret Sauce Added
9. Salespeople are 9x more likely to convert web leads if they respond within 5 minutes
Customers who contact you via your website expect a quick response. Leads and questions that come through your site need to trigger a response instantly within your sales team.
Salespeople This role isn’t a fit for EVERY salesperson. They need to be skilled in technology, persistent in their communication and closely tied to the marketing department so that they can participate in creating responses that are…
Part 7 of 20: HubSpot Sales Statistics…With Secret Sauce Added
7. 80% of sales need at least 5 follow-up calls after a meetingAs shown in sales enablement statistic #6, sales reps are giving up far too fast on potential clients. The majority of sales take time and continuous communication with the customer.
For Salespeople PLAN to do at least FIVE follow up calls with each prospect. Shift your thinking about this. Make each call a bit different and all of them compelling…with enthusiasm! And if you are scheduling appointments or closing as an outcome to …
Part 6 of 20: HubSpot Sales Statistics…With Secret Sauce Added
6. 44% of salespeople give up after one follow-up
Quitting on a weak prospect may seem like a way to save time for more promising leads, but quitting too soon means missing sales. Nearly 50 percent of sales reps only make one follow-up call before giving up.
For Salespeople Can you believe this statistic?! Believe it. Look at your typical follow-up actions to get the sale when you haven’t scheduled an appointment. How many do you usually do before you give up? Consider NOT giving up until the cu…
Quitting on a weak prospect may seem like a way to save time for more promising leads, but quitting too soon means missing sales. Nearly 50 percent of sales reps only make one follow-up call before giving up.
For Salespeople Can you believe this statistic?! Believe it. Look at your typical follow-up actions to get the sale when you haven’t scheduled an appointment. How many do you usually do before you give up? Consider NOT giving up until the cu…
Customer Service Cancellations
For everyone, everywhere
As you might be doing at the start of the new year, I am scouring my expenses looking at what is nice versus necessary and can be cut. As an avid reader, my news subscriptions 
started to add up and I considered how much I read of each publication and I decided to cancel my digital subscriptions to both The Wall Street Journal and The Washington Post. The latter could be done via their website and it was a simple process to execute, followed by a confirming email from …
started to add up and I considered how much I read of each publication and I decided to cancel my digital subscriptions to both The Wall Street Journal and The Washington Post. The latter could be done via their website and it was a simple process to execute, followed by a confirming email from …Categories
- #FillTheWell (11)
- #JodySays (63)
- #SellItOrScheduleIt (79)
- Action plan (110)
- Build Habits (85)
- Coaching (95)
- Qualifying Questions (44)
- Sales Coaches (88)
- Sales Managers (103)
- selling (59)
- Uncategorized (39)
- Achieve (78)
- Interactions (52)
- Opportunities (101)
- Commitment (46)
- Excellence (23)
- Results (85)
- Retail (62)
- sales (70)
- showroom (35)
- #closeratio (26)
- Closing (42)
- managers (10)
- Sketch (6)
- Sketch the space (6)
- sketching (4)
- Small businesses (4)
- communication (35)
- solutions (57)
- Systems (28)
- challenges (29)
- Compromise (4)
- relationships (30)
- Goals (65)
- strategy (35)
- success (14)
- BADAS (7)
- acceptance (4)
- leaders (11)
- team (12)
- Discovery Questions (23)
- Prospects (7)
- Decision Maker (6)
- Organization (10)
- planning (15)
- profitability (2)
- Quality (2)
- Standards (3)
- connecting (18)
- practice (13)
- Objections (10)
- Clarity (8)
- Creating Urgency (7)
- email (3)
- E-Commerce (1)
- #babyboomers (1)
- #millennials (1)
- social media (1)
- marketing (27)
- Consistancy (8)
- consistency (11)
- Designers (3)
- gratitude (11)
- Holidays (7)
- Reflection (35)
- Pandemic (1)
- Change (7)
- Travel (1)
- Family (2)
- distraction (3)
- onething (2)
- Actions (22)
- Structure (4)
- Inspiration (3)
- Setbacks (1)
- Celebrate (3)
- Process (15)
- Resistance (8)
- Mindset (14)
- Furnishings (4)
- Problems (6)
- priorities (5)
- Customer Satisfaction (2)
- Consultative Selling (12)
- Appointments (15)
- leads (1)
- sales professionals (35)
- Conversation (12)
- Summarize (2)
- Connection (4)
- Buyer (2)
- Follow-up (3)
- development (2)
- Imposter Syndrome (1)
- imperfections (4)
- Procrastination (1)
- Intention (5)
- traffic (1)
- sales strategy (2)
- traffic (1)