Conversation

Aug 23, 2022 12:00pm

By Jody Seivert

Under Qualifying Questions, Coaching, Sales Coaches, Conversation, connecting, communication, Discovery Questions, relationships, solutions, Consultative Selling & Clarity

1 min read

Asking Clarifying Questions

Where assuming can bite you is when you are sure you know what the other person wants or means without really knowing... either because they haven’t fully offered that information, or because you haven’t asked enough questions to have enough information.

Ask questions that MAKE you sure you know what they mean: “Can you be more specific?” “Can you describe that to me in more detail?” “Can you tell me what that would look like to you?”

Don’t be afraid to slow things down so you can be sure…

Asking Forwarding Questions

As one of my teachers, Sharon Drew Morgen said: “The person who is asking the questions is the person who is leading the conversation.” And she was right.

Questions keep the volley going and answering them without asking another question ends the volley. After answering a question, ask another one, like: “What is important to you about that?”

All questions don’t require an immediate answer in response. Ask a question in response, like “Can you tell me more about that?”

Consider that …

Blog

Conversation

Asking Clarifying Questions

Asking Forwarding Questions

Categories